Web Administrator's Guide
Thursday, December 26, 2024
Email Setup

Windows Mail

Please Note: Demo sites do not include domain name service or email accounts.
 

Support Options

Knowledge Base
 
 

Windows Mail: User Information

  1. In Windows Mail, select "Tools" > "Accounts."
  2. Click the "Add" button.
     
    WARNING: Do not edit an existing email account. You must use the Add a new email account feature or you will lose your current email. To sync your IMAP folders, please read the IMAP Folder Sync section once setup for the new email account is complete.
  3. Click the "Next" button.
  4. Enter your first and last name. This is the name that will appear in the "From" field of messages you send.
  5. Click the "Next" button.
  6. Enter your entire email address (e.g., someone@mydomain.com).
  7. Click the "Next" button.
Back To Top

Windows Mail: Server Information

  1. Enter the following information:
     
    • Incoming e-mail server type: Select IMAP from the drop-down menu.
    • Incoming mail (POP3 or IMAP) server: secure.emailsrvr.com
    • Outgoing e-mail server (SMTP) name: secure.emailsrvr.com
    • Check the "Outgoing server requires authentication" box.
  2. Click the "Next" button.
Back To Top

Windows Mail: Logon Information

  1. Enter the following information:
     
    • E-mail username: Enter your entire email address (e.g., someone@mydomain.com).
    • Password: Enter the password for your email account.
    • Leave the "Remember password" box checked, if desired.
  2. Click the "Next" button.
  3. In the "Congratulations" window, if you don’t want to download all your messages, check the box labeled "Do not download my e-mail at this time." Otherwise, you can leave this setting unchecked.
  4. Click the "Finish" button.
  5. The account you just created will be selected. Click the Properties button.
  6. Click the Advanced tab.
  7. Check both This server requires a secure connection (SSL) boxes.
  8. In the Outgoing mail (SMTP) field, enter the secure outgoing port: 465.
  9. In the Incoming mail (IMAP) field, enter the secure outgoing port: 993.
  10. Click the OK button.
  11. Click the Close button.
Back To Top

Windows Mail: IMAP Folder Sync

Please be sure to follow the instructions below to keep from losing your old email from your previous mail host.
  1. Follow the setup instructions provided above for adding a new account. Please DO NOT edit an existing account as you will lose your old emails and folders.
  2. Once the new account is created, begin adding your previous folder structure to the new account so it mirrors your previous setup.
  3. Within your email client, copy the emails from the folders on the old account to the folders on the new account.
  4. Click Send/Receive to sync up the messages from your email client to the mail server. Please note: depending on the number and size of the messages, this could take several minutes.